Travel Office Services

• Who We Are
• Our Promise of Worldwide Customer Care^®
• What We Offer
• American Express Travellers Cheques
• Travel Financial Assistance for American Express Cardmembers

Who We Are
American Express Travel consists of a network of more than 1,700 company-owned and Representative travel service locations in more than 130 countries worldwide, with over 85 offices in Canada alone. All locations provide full-service travel arrangements and accept most major credit cards, including the American Express Card. To find the location nearest you or along your itinerary use our travel office locator.

Our Promise of Worldwide Customer Care^®
When your initial travel arrangements are made at an American Express Travel Agency location or via our web site, you have the advantage of Worldwide Customer Care. Our service doesn't stop once your trip begins, in fact we're there for you with over 1,700 travel locations in more than 130 countries worldwide. So if something unexpected comes up, feel comfortable knowing we will be there to assist you with travel services. Visit any travel network location and as part of our commitment, we'll provide these services free of office charges.

• Reconfirmation of airline tickets
• Sightseeing arrangements
• Hotel and car rental reservations
• Airline flight rescheduling

What We Offer
Our Travel Agents are highly qualified and knowledgeable Consultants. Professionals who make travel arrangements convenient and trouble free, they can help you:

• Plan your itinerary and book your air, hotel and car reservations.
• Research the vacation most suited to your travel needs from a full selection of package holidays, tours and cruises.
• Purchase and encash American Express Travellers Cheques* (subject to cash availability and local regulations).
• Recommend and process travel insurance policies.
• Exchange foreign currency at competitive rates.

In addition, American Express Travel Agency locations in Canada offer vacation specials exclusively for our Canadian customers.

American Express Travellers Cheques*
The convenient and secure alternative to cash, American Express Travellers Cheques are available in Canadian dollars and a variety of foreign currencies and can be purchased at American Express Travel Service locations**, participating banks, trust companies, caisse populaires, credit unions and CAA offices.

* Fees vary based on sellers policy and service packages.

** All services may not be available at all Travel and Foreign Exchange Services locations and are subject to local laws and cash availability. It is advisable to telephone before going to the location to ensure that the service you require is available at that location.

Travel Financial Assistance for American Express Cardmembers
Travel Financial assistance is available to American Express Cardmembers at Travel Agency locations worldwide for:

• Emergency lost or stolen Card Replacement (service available at selected Travel Service Locations worldwide)
• Personal Cheque Cashing (once every 7 days in the U.S. and once every 21 days in Canada and elsewhere)
• Drop-off locations for Cardmember payments