AMERICAN EXPRESS INTERNATIONAL SURVEY SHOWS AFFLUENTS OVERWHELMINGLY OPTIMISTIC ABOUT FINANCIAL FUTURE Surprising National Differences Revealed: British Affluents Splurge by Dining Out; Mexicans Buy Clothes; Italians Say They Don't Indulge! NEW YORK, September 02, 2003 -- American Express today released results of a survey of 5000 consumers in five countries which shows that, despite recent tough economic conditions around the world, consumers — and in particular affluent consumers — feel extremely positive about their near-term future financial conditions and spending plans. Vijay Parekh, president, American Express International Consumer Card and Small Business Services group noted that the high levels of confidence reflected in the survey were consistent with the trends he has been seeing in American Express' international business indicators. “Consumers, especially the affluent, seem to be showing more confidence. We are seeing it in their spending and travel patterns,” Parekh said. The survey — which also asked consumers about their favorite indulgences and how they would spend an unexpected “windfall” of $30,000 — charted some striking differences among the attitudes and habits of top-earning households in Australia, Canada, Italy, Mexico and United Kingdom. For example: Australians love the outdoors: traveling, sports and eating out. However, they are quite conservative on financial matters. Canadians say they like to spend on property and home improvements. Over the next year, however, they intend to spend more on dining out and going out for entertainment. However, many expect to reduce their spending on health and fitness. Italians were the least optimistic, and do not consider themselves indulgent. Mexicans were, by far, the most optimistic of those surveyed; they enjoyed traveling the most, and indulged in buying clothes. The British love to travel, and intend to do even more of it over the next year. Eating out is near the top of their list of indulgences, far more than any other group of respondents. Overall Themes: Financial Optimism, High Interest in Travel and Fiscal Conservatism Financial Optimism An extremely high number of affluent respondents said they expected things to remain the same, get better or significantly better: 95 percent in the UK; 94 percent in Mexico; 92 percent in Australia; 82 percent in Italy. The Mexicans were the most optimistic. Among Mexicans surveyed, 72 percent, said they expected their finances to be “better” or “significantly better” over the next year. The next most optimistic group were the British at 52 percent and the Australians at 49 percent, The Italians were the least optimistic with only 21 percent expecting to be better off or significantly better off over the next year. High Interest in Travel When presented with the same categories and asked where they expected to increase spending over the next year, respondents from most countries again put leisure travel first. “Consumers, particularly affluent ones, clearly have a strong interest in traveling for holiday and pleasure,” said Parekh. “This area has been depressed somewhat over the past few years. The survey shows there is pent-up demand and may be an important indicator of better times to come for the leisure travel industry.” Fiscal Conservatism
Country Snapshots The five countries were selected because of their importance to American Express as well as their geographic and cultural variety. Below are some highlights of the findings from each country. Australia
Canada * Future spend: Canadians planned to spend more money outside the home over the next year — outside entertainment was expected to be up 47 percent; dining out, up 46 percent. Interestingly, while 30 percent will increase spend in health and fitness, 54 percent will spend less. Financial priority is paying off debt: Over a third (34 percent) of Canadian surveyed said their financial priority for the next year was paying off mortgages or other debt. Italy
Indulgences:
Windfall: Among highest “windfall spenders”: As noted above, relatively few of the respondents surveyed from any country said they would spend a windfall outright. But 20 percent of Italian responders said they would spend it, the highest percentage, matched only by the UK . (Compare this to Australia with only 9 percent). Most Italian affluents, 63 percent, would save or invest the windfall money, and 16 percent would pay off debt. “Italians have a more balanced sense of life than people in many other countries, and the survey reflects this,” Massimo Quarra, American Express regional president in Southern Europe said. “Italian affluents have great taste; they eat, dress and live well, they are culturally attuned and they love to travel. They don't consider these things indulgences. They love to entertain and enjoy their homes. “The economic pessimism in the survey reflects a concern with the current state of the economy. Italians like to save their money by, putting it in capital goods. They tend to avoid debt. Therefore it makes sense that they would be less interested in paying off debts with a windfall.” Mexico The most optimistic of all the countries about near-term financial prospects, 94 percent of top-earning Mexican households believe their financial condition will be “the same/better/significantly better” in the next year. 72 percent say they feel it will be better or significantly better. (This is far ahead of the next market in this “committed optimist” category, which is the UK at 52 percent). Almost half of the affluents (48 percent) are likely to invest a $30,000 windfall in property, business or other such opportunity. 20 percent would save it. Very few (3 percent), would invest in the stock market, and only 2 percent would pay off debts. Mexicans ranked themselves high in most indulgence categories, with more than 50 percent saying they like to indulge in 8 out of the 9 categories. The “clothing and accessories” category was the most popular form of indulgence (85 percent), by far the largest of any country, followed by holidays/pleasure travel (81 percent). While high income Mexicans are very optimistic about the future and rank themselves high in most indulgence categories, their future spending plans are far more practical. Fifty-eight percent of respondents will spend more on decorative household goods, 57 percent on practical household goods, 34 percent on travel, and 43 percent on dining out. Only 16 percent said they expect to spend more on clothing. “The survey results reflect Mexicans' optimistic spirit, even in the aftermath of a very difficult decade,” said American Express Mexico Senior Vice President and Country Manager Mario SanMiguel. “Mexicans are well-rounded, enjoying life while at the same time investing sensibly for the future. Mexican affluents are careful with their money and avoid borrowing, which is why in the survey they show little interest in using a windfall to repay debt. Mexicans are traditional and family-oriented, yet like to travel and experience new cultures.” United Kingdom 95 percent of British affluents believe their household incomes will remain the same, get better or improve. Over half (52 percent) said they thought it would improve or significantly improve. This puts British “committed optimists” in the middle of the group, well ahead of Italy, but behind Mexico, and on a par with Australia. Seventy-one percent of well-to-do British indulge in dining out, more than twice that of the Italian affluents (29 percent) and the Mexicans (50 percent). The British affluents like holiday/pleasure travel (76 percent). They show no signs of slowing down, either-in the next 12 months, 38 percent say they will spend more; 88 percent say they will spend as much or more. Save, invest or spend a windfall? Almost half, 46 percent, report they would save/ invest a windfall of $30,000. Slightly over a quarter, (27 percent) would pay off debts, only 6 percent would invest in the stock market but 21 percent would spend the fantasy money. According to Debra Davies, Vice President, Head of UK ICSS, “The study does away with many of the stereotypes surrounding the British. It shows that the British affluents lead the way among the Europeans in knowing how to enjoy themselves and spend their money.” The survey was conducted by telephone between April 24th and June 3rd as part of an omnibus study by Jigsaw Research and polled more than 5,000 heads of household, age 16 and older, in Australia, Canada, Italy, Mexico and the United Kingdom. The margin of error is plus or minus 3 percent. Affluent consumers are defined by their household's relative rank in terms of income. In Australia affluents were defined as being in the top third of households; in Italy and the U.K. the top quarter and in Mexico the top 15 percent. American Express Company is a diversified worldwide travel, financial and network services company founded in 1850. It is a world leader in charge and credit cards, Travelers Cheques, travel, financial planning, business services, insurance and international banking. Note: The Canadian survey used somewhat different wording on several questions; therefore the results included are somewhat limited. |