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PARTNER PERSPECTIVES

"Partnering with American Express brings us the opportunity to differentiate ourselves from competitors by offering quality services that help drive customer satisfaction and loyalty. We strongly believe that American Express and Samsung Card will successfully leverage this partnership and deliver increased value to customers by incorporating the strengths of both companies."
Jin Moon Jung, SVP & Head of Payment Business Division
Samsung Card Co., Ltd., Korea


"Our partnership with American Express helps AEON HK meets the needs of our top-tier customers who pursue a quality lifestyle. We do this by providing our customers superior dining, shopping and travel privileges from American Express’ premium global network."
Mr. Masanori Kosaka, Managing Director
AEON Credit Service (Asia) Company Limited, Hong Kong


"Our alliance with American Express marks a significant step in allowing Credit Saison to provide a wide array of products and services tailored to fit the diversified lifestyles of Japanese consumers."
Teruyuki Maekawa, Representative Director, Management Division
Credit Saison Co., Ltd. Japan


"The partnership with American Express has provided us a tremendous opportunity to market different products of choice to our customers, and the ground support provided by GNS has been invaluable. The partnership also brings us American Express’ global expertise and its world-class quality and service standards; all with which we are proud to be associated."
Christine Tung, General Manager, Card Centre
Hong Leong Bank, Malaysia


"Our dedicated, long-standing relationship with American Express has helped us gain a leading position in the Swiss credit card market. American Express’ ‘best-practice’ experiences, the strength of its brand, as well as the excellent support provided by our GNS partners have all been critical success factors."
Dr. Romeo Lacher, Senior Management Committee Member
Credit Suisse, Switzerland


"In American Express, we have found a professional partner with proven experience in the credit card arena. American Express has also demonstrated an openness and commitment to understanding local business dynamics and Fortis Bank’s market position, which has further helped us develop and strengthen our partnership together."
Jos Clijsters, CEO, Retail Banking and Vice Chairman of the Board
Alpha Card, Fortis Bank, Belgium


"The support that GNS provides is excellent, and it continues to get even better over time. Because our business goals and objectives are aligned, American Express is able to help their partners succeed while, at the same time, growing their own business."
Fabio Garcia, Senior Vice President, Consumer Banking
Banco Popular, Puerto Rico


"Our close, productive partnership with American Express has spanned more than thirty years. And during that time, the support American Express has provided in developing market strategy, implementation and crises management have been key factors in building a profitable card business and maintaining customer loyalty even through the challenging times we have experienced in Venezuela."
Kumar S. Rao, Card Division Vice President and General Manager
Corp Banca, Venezuela

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