SMALL BUSINESS OWNERS HOLD THE LINE ON HIRING AND REMAIN FOCUSED ON GROWTH IN UNCERTAIN ECONOMY, ACCORDING TO THE OPEN FROM AMERICAN EXPRESS® SMALL BUSINESS MONITOR Healthcare Issues Most Influential in Upcoming Presidential Election NEW YORK, October 01, 2007 -- Hiring plans among small business owners are at their second lowest point in the seven-year history of the OPEN from American Express ® Small Business Monitor, a semi-annual survey of business owners. This fall hiring plans among business owners have dropped, with three in ten business owners reporting plans (31%) to hire full and/or part-time staff in the next six-months. That is down from 34% in fall 2006, 37% in fall 2005, 35% in fall 2004, 34% in fall 2003 and 26% in fall 2002. Healthcare is cited by one in five small business owners (21%) as the issue that will most sway their decision on the next president of the United States, followed closely by homeland security (cited by 19%). Despite a lack of robust hiring plans, growth remains a top priority for entrepreneurs. More than one-third (37%) of small business owners report growing their business as their company's single most important priority over the next six months, on par with 35% last fall. In fact, more than half (57%) of business owners are willing to take on risk in order to grow their business, unchanged from 2006. "Small business owners are on the front lines, dealing with issues like healthcare, the housing market and interest rates, so they know first-hand where we are as a country," said Susan Sobbott, president OPEN from American Express. "It says a lot about the attitude of small business owners that they remain optimistic in the face of this difficult environment, as evidenced by their plans for growth and investment." Entrepreneurs Adjust to Energy Prices, but Economy and Rising Costs Present a Challenge More business owners believe the downturn in the housing market and rising interest rates have negatively impacted their business. The survey found a 5% rise in the number of business owners who believe that the downturn in the housing market has had a negative affect on their business, compared to this spring. Half of all business owners believe rising interest rates have negatively impacted their business. Rising costs and uncertain economic conditions (each 20%) are the biggest challenges entrepreneurs face in growing their business. Finding the right staff (19%) and being too busy satisfying existing customers (17%) present additional challenges. Entrepreneurs are not letting the economy dictate their plans for growth. Over the next six months, nearly half (48%) of business owners expect their business to grow regardless of the economy. Three out of ten (28%) of business owners report the economy as the greatest determinant in growing their business. Business Owners Plan to Invest in Technology and Marketing In addition to capital investments, business owners plan to invest marketing dollars as a way to grow. Entrepreneurs are taking advantage of online marketing techniques, with the company website being the most utilized online marketing technique (55%). Nearly seven in ten (69%) business owners believe their marketing dollars are well spent. Almost half (46%) of business owners report seeing a direct up tick in sales when spending money on marketing. Male business owners are more likely to agree that marketing dollars have a direct positive impact on sales (47% vs. 32% female owners). Those with Hiring Plans Center on Growth; Males Most Likely to Hire to Increase Business Business owners do not believe the increase in minimum wage is offset by small business tax breaks included in the law. Four-in-ten business owners (44%) disagree that the increase in minimum wage passed by Congress is offset by small business tax breaks included in the law. This number was even higher among male business owners (59% vs. 35% of female owners). Healthcare Remains Top of Mind Business owners are looking for ways to make healthcare coverage more accessible to their employees. Nearly eight in ten (79%) small businesses would consider proposed healthcare policy solutions as a way to make healthcare accessible. About two out of three (65%) support the solution to "create purchasing cooperatives for small businesses to make heath insurance affordable". More than half support a plan that would "ensure every child in the U.S. has health insurance" (58%) or "provide tax credits to low income workers to help pay for healthcare" (54%). Less than half would support the proposed solution of a "universal healthcare system" (42%), or an "additional tax on tobacco and alcohol" to fund healthcare (38%). Three quarters (75%) of business owners believe healthcare coverage will be a problem for the next generation of entrepreneurs. Cash Flow Issues Keep Entrepreneurs Up At Night Cash flow remains a constant concern for business owners. The number of entrepreneurs experiencing cash flow issues remains on par with the previous fall (49% vs. 47%).Among small businesses with cash flow concerns, 22% will access their personal or private funds, while others will obtain and use line of credit (20%), put off purchases (14%), use a credit card (12%) or short term loan (10%) in order to address these concerns. Business owners handle on accounts receivable is not as good as they think. Nearly eight in ten (79%) entrepreneurs do not believe their accounts receivable are too high. Yet to improve cash flow, 25% are most likely to get aggressive in collecting accounts receivables. Others will look for special payment terms (13%), raise prices (12%), or offer customer discounts for early payment (11%) in order to improve cash flow. On average, small business owners are able to project cash on hand 5 months out. Business owners in the South are in the ideal situation with the ability to project cash on hand more than six months out. "It is not surprising that tightening purse strings put greater emphasis on cash flow," said Sobbott. "Anecdotally, we see small business owners becoming more sophisticated in dealing with cash flow issues, pursuing solutions such as special payment terms like trade terms." Prosperity Signifies Growth; More Male than Female Entrepreneurs Have Plans to Grow Being an Entrepreneur is as Fulfilling as Expected More than Half of Entrepreneurs on Track for Retirement; Males Require More Money Entrepreneurs Show Concern for the Environment Additional survey results are available by contacting OPEN from American Express. Survey Methodology About OPEN from American Express American Express Company (www.americanexpress.com) is a leading global payments, network and travel company founded in 1850. Contacts: Rosa Alfonso 212.640.1712 Rosa.M.Alfonso@aexp.com |