FIRST MAJOR SURVEY ON GEN Y AND BOOMER ENTREPRENEURS SHOWS BUSINESS CONFIDENCE AND DIFFERENT APPETITES FOR RISK In a Head-to-Head Match-Up Generations Agree Experience Gives Boomers the Advantage; Gen Y More Passionate but Baby Boomers More Energetic NEW YORK, April 26, 2007 -- Baby Boomer and Generation Y* entrepreneurs share optimism about the economy and confidence in their ability to succeed in business, according to the OPEN Ages survey from OPEN from American Express®, a new survey examining the attitudes of Baby Boomer and Generation Y business owners. The survey also uncovered surprising findings, including the belief by both generations that America is worse off now than when they were kids. Large numbers of Generation Y and Baby Boomer business owners are optimistic about the U.S. economy over the next year (64% and 62%, respectively), and most are certain that the decision they made to go into business was the right one, with Baby Boomers being the most assured (90% vs. 76%). Passion, rather than money, fuels the success and entrepreneurial drive of both generations, Generation Y and their parents' generation, the Boomers. “Small businesses are responsible for 60 to 80 percent of the net new U.S. jobs created annually over the past decade,” said Susan Sobbott, president, OPEN from American Express. “It is good news for the economy when both the established generation and the generation representing the future of small business are optimistic about economic growth and their own success.” The two generations diverge, however, on a host of issues from career influences, risk-taking and serial entrepreneurship. Both generations say ‘having fun is a priority in my business' (75% Generation Y, 66% Baby Boomers), but Generation Y has more trouble letting go. According to the OPEN Ages survey, Generation Y business owners are more likely to find it ‘very difficult' to leave their work to go on vacation (39% vs. 26%). They are also more likely to put in the long hours – 10 or more hours a day (66% Generation Y vs. 58% Baby Boomers), and less likely to describe their business culture as ‘casual or relaxed' (66% Generation Y vs. 77% Baby Boomers). Surprisingly, Boomers also report having more natural energy than their younger peers (60% vs. 50% Generation Y). Passion is the Primary Motivator; Money is Down the List In the area of risk, nearly three quarters of Generation Y entrepreneurs (72%) say they like to take risks compared to just over half of Baby Boomers (53%). Fifty-nine percent of Generation Y believes they take more risks than the average person compared to 50% of Baby Boomers. Generation Y is almost twice as likely as Baby Boomer small business owners (59% vs. 33%) to be or plan to be ‘serial' entrepreneurs, owning or planning to own more than one business. Among this generation, men take the lead for serial entrepreneurship with two-thirds owning or planning to own more than one business (67% vs. 46% of women). Working Harder to be Their Own Boss Generation Y entrepreneurs are more likely to have started their business right out of school (27% vs. 9% for Baby Boomers). They are also more likely to look to their parents' experiences as life-shaping influences, with 55% citing their fathers' work experiences as a factor in starting their own business. (vs. 44% Baby Boomers). According to the survey, many Baby Boomers (26%) started their business because they were financially unable to retire. Societal Concerns Shape Small Business Decisions Both generations are worried about the quality of American education and health care. Only 39% of Generation Y and 32% of Baby Boomers believe American children are getting the education and training they need to succeed. Twenty-six percent of Generation Y and 32% of Baby Boomers believe the US has the best healthcare system in the world. Both generations expressed the importance of offering employees' healthcare coverage with Generation Y outpacing Baby Boomers with this commitment (70% Gen Y, 62% Baby Boomers). The generations differ on America's leadership in technology innovation with only 38% of Generation Y believing that the US is the most technologically advanced country in the world compared to 57% of Baby Boomers, who believe the country does retain its lead in the forefront of technology innovation. There is broad agreement across the generations on key issues directly affecting small businesses, including the net benefits of free trade (72% Gen Y, 69% Baby Boomers) and the use of private investment accounts to save Social Security (72% Gen Y, 62% Baby Boomers). Surprisingly, the majority of both generations agree that raising minimum wage would not hurt small businesses (60% Generation Y vs. 58% Baby Boomers). The generations differ, however, on the benefits of immigration. Fifty-two percent of Generation Y believes that immigration is beneficial to the economy compared to only 44% of Baby Boomers. Experience Trumps Technology for Business Success Nonetheless, Gen Y owners are more likely to agree that ‘technology is vital to my business' (86% vs. 76% Gen Y) and that ‘technology is vital to my personal life' (69% vs. 54%). Despite some discrepancies over the importance of technology in their lives, both age groups agree that ‘it is important to disconnect from technology during parts of their day' (71% Gen Y, 74% Baby Boomers). More than half of small business owners in both generations believe that ‘technology intrudes on their personal life, but benefits their business' (56% Gen Y, 58% Baby Boomers). Concerned about Global Warming and Prepared to Spend More to be Green About two-thirds of business owners in both generations are willing to pay more to businesses that are environmentally friendly (63% Generation Y, 64% Baby Boomers). Among Baby Boomers, three-quarters of women are willing to pay more to ‘green' businesses compared to just 59% of men. Different Media Influences Additional findings from the OPEN Ages Survey are available upon request. Survey Methodology About OPEN from American Express American Express Company (www.americanexpress.com) is a leading global payments, network and travel company founded in 1850. * Generation Y represents those ranging in age from 18-29 and Baby Boomers represents those ranging in age from 42-64. Contacts: Rosa Alfonso 212.640.1712 Rosa.M.Alfonso@aexp.com |