"We have made Cardmember satisfaction a top priority since the launch of the American Express Card nearly 50 years ago," said Alfred F. Kelly, Jr., President of American Express Company. "We are proud to have our efforts recognized by J.D. Power and Associates. This award is a testament to the passion and dedication of our employees around the world, who are focused on being there for our Cardmembers and enabling them to do more with their American Express Card membership."

For more information about the J.D. Power and Associates 2007 Credit Card Study, go to www.jdpower.com/finance.

About American Express
American Express issues a broad and diverse set of consumer card products and services, including charge cards, credit cards, reward cards and co-brand cards. All American Express charge and credit cards offer a number of core benefits and services, at no extra cost, as part of the value of being a Cardmember, including:

• Customer Service -- assists Cardmembers with any issues 24 hours a day, seven days a week.
   
• Dispute Resolution -- helps Cardmembers resolve a dispute with a charge on their monthly statement. If a Cardmember is unable to resolve the situation with the merchant, they simply call American Express who takes an active role in helping to resolve the dispute fairly.
   
• Identity Theft Assistance -- provides dedicated support that can help Cardmembers safeguard their personal information. If it is determined that the Cardmember's identity has been stolen, American Express will provide assistance in helping to regain it.
   
• Fraud Protection Guarantee -- ensures that Cardmembers are not held responsible for any fraudulent charges made on their Card both online and offline.
   
• Year End Summary -- provides a way to help simplify budgeting and tax preparation.
   
• Buyer Protection Services:

-- Purchase Protection -- provides added protection for accidental damage to or theft of covered items purchased with the Card for up to 90 days from the date of purchase.

-- Buyer's Assurance -- extends the terms of the original manufacturer's warranty, up to one additional year, on covered products purchased with the Card. Applies to US-eligible warranties of five years or less.

-- Return Protection -- guarantees satisfaction on covered items purchased entirely with the American Express Card. If a Cardmember tries to return a designated item within 90 days from the date of purchase and the store won't take it back, American Express will refund the Cardmember's account for the full purchase price, up to $300 per item, and up to a maximum of $1,000 annually per Cardmember account.

• Traveler Protection Services:

Global Assist Hotline -- provides Cardmembers with access to an emergency referral service (24 hours a day, seven days a week) to local medical and legal providers, as well as relevant pre-trip information concerning passports, visas, etc., when traveling. Services include:

• Urgent Travel Arrangements -- helps Cardmembers make emergency travel arrangements as needed.
   
• Passport Replacement -- replaces a Cardmember's lost passport and helps cancels all cards (American Express as well as other card issuers) and ensures the Cardmember will receive a new American Express Card within 24 hours in the U.S.
   
• Lost Luggage Assistance -- navigates the airline lost luggage process and keeps in contact with the Cardmember until luggage has been retrieved and delivered to the Cardmember's hotel.

Car Rental Loss and Damage Insurance -- provides Cardmembers with insurance coverage for damage to or theft of most rental vehicles when they reserve and pay for the auto rental with their eligible American Express Card.

The American Express charge and credit card products include:

Charge Cards -- account balance is due in full each month.

American Express Green Card
American Express Gold Card
Preferred Rewards Gold Card
One from American Express
American Express Platinum Card
American Express Centurion Card

Credit Cards --account balance is paid over time.

Blue from American Express
Blue Sky from American Express
Blue Cash Card
Clear from American Express

In addition to charge and credit cards, American Express also offers a number of co-brand and lifestyle Cards, including but not limited to the Delta SkyMiles Credit Card; the Hilton HHonors Platinum Credit Card from American Express; the Starwood Preferred Guest Card from American Express. The co-brand and lifestyle Cards offer some of the core benefits listed above, as well as a variety of special benefits specific to each card.

Cardmembers of American Express can rely on having access to a broad array of rewards and unique experiences as well as world-class customer service. Each product offers a different level of travel, entertainment and lifestyle benefits.

American Express Company (www.americanexpress.com) is a leading global payments, network and travel company founded in 1850.