SMALL BUSINESS OPTIMISM IS ON AN UPSWING, ACCORDING TO THE OPEN FROM AMERICAN EXPRESS® SMALL BUSINESS MONITOR 81% of Small Business Owners are Satisfied with the Amount of Leisure Time in Their Lives; More Men Business Owners than Women Say They are Risk Takers NEW YORK, May 24, 2007 -- Small business optimism is growing, according to the OPEN from American Express ® Small Business Monitor, a semi-annual survey of small business owners. Only three in ten (30%) business owners say the downturn in the housing market has had a negative affect on their business, and 36% report plans to hire full and/or part-time staff in the next six months. The number of respondents who reported they would not be hiring over the next six months (29%) hit a six-year low. Business owners are optimistic and clearly see the glass as "half-full". According to the survey, 87% of business owners identify with this positive outlook. This optimism is reflected through their view on the economy and how it relates to their business. "Entrepreneurs are a bellwether for many of the country's most important industries because they are so closely connected to purchasing decisions," said Susan Sobbott, president, OPEN from American Express. "Business owners continue to grow in their optimism, a good sign for the small business sector and the economy in general." The percentage of small business owners planning to make capital investments over the next six months remains on par with last spring (60% vs. 64%). Business owners will likely invest most heavily in the area of technology (45%). More are planning to make their next purchase in mid-priced equipment such as desktops, laptops, printers than a year ago (57% vs. 47%). One-in-five (20%) plan on making more substantial investments in major technology infrastructure such as software, servers or telephone systems. In addition to technology, other investment areas include office equipment (22%), office furnishings (15%), manufacturing/production equipment (14%) and real estate (13%). Hiring Plans Remain Stable; Little Pressure on Wages Less than three-in-ten (28%) business owners report they need to raise salaries to find the qualified employees they need although substantially more men than women business owners believe they need to pay more to recruit talent (33% men vs. 21% women). Women and men also diverge on whether an increase in the minimum wage would hurt the small business community. Overall half of business owners (49%) do not agree that an increase in minimum wage would hurt the small business community. Women especially disagree that it would impact small business negatively (55%) whereas only 37% of men disagree with the idea. Male or Female, Entrepreneurs Manage to Make Personal Time for Themselves Two-thirds of business owners (67%) report they find themselves making sacrifices in order to be an entrepreneur. Among those who feel they are making sacrifices, family (52%) and friends (42%) are areas where they make the most sacrifices, followed by personal finances (36%) and health (35%). Male business owners are more likely to find themselves making sacrifices in their personal lives in order to be an entrepreneur when compared to women (73% vs. 65%). As business owners find themselves trying to achieve balance, they identify flexibility as the most essential entrepreneurial attribute. One-third of business owners (34%) identify flexibility as the most essential aspect of being an entrepreneur. Following at a distance is working well under pressure (24%) and knowing the market (18%). Taking their own advice on the importance of flexibility, two-thirds of business owners (64%) report making personal time for themselves during the business day. Men are slightly more likely than women to make personal time for themselves (66% vs. 60%). Although entrepreneurs realize the importance of taking time for themselves during the business day, nearly half (45%) consider taking time off from work to pursue a leisure activity a ‘guilty pleasure'. Female business owners are more than four times more likely than their male counterparts (18% vs. 4%) to consider ignoring an email as a ‘guilty pleasure.' Exercise and Business Acumen Linked; Genders Differ on Idea Generation Both sexes are using their personal time, when they are not thinking about business, to let creative juices flow. More than one-third of entrepreneurs (35%) report coming up with their best ideas during "down-time". Male business owners are more than twice as likely as female business owners to come up with their best ideas on the way to work (18% vs. 7%). Women are also more likely than men to wake up in the middle of the night with ideas for their business (70% vs. 56%). Male business owners are more likely than women owners to believe they take more risks than the average person (57% vs. 41%). Familial Support is Universal Passion is Nothing New to Entrepreneurs Employee Well-being is Important Issue Growth Does Not Necessarily Mean More Personal Sacrifices In the area of work/life balance, those driven by growth are only somewhat more likely to find balancing work and life stressful (66%) compared to small business owners overall (64%). Growth-focused small business owners are also only somewhat more likely to find themselves making sacrifices in their personal life in order to be an entrepreneur (70%) when compared to businesses overall (67%). Parents Want Kids to Join in the Business Business owners believe the most important commitment they make to their family is getting involved around the house, including chores, homework and grocery shopping (32%). Male business owners are more likely to believe this to be true (37% men vs. 27% women). The most important commitment women business owners make to their family is always taking their calls when they are at work (32% women vs. 23% men). More than Half of Entrepreneurs are on Track for Retirement For one-in-five entrepreneurs (20%) the top frustration encountered when running their business is not having enough time. Managing employees is a source of frustration for 16% of business owners. Slightly fewer business owners are frustrated by the difficulty in finding more money needed to grow their businesses or in developing all of the necessary managerial skills for running their business (both 15%). As business owners look for ways to maximize their productivity, many rely on the Internet for assistance. Eighty-eight percent of entrepreneurs use the Internet for business activities. These activities include making travel plans (60%), purchasing goods from wholesalers (60%), and conducting market or industry research (48%). One in five male-owned businesses (19%) has established an online presence to sell products or services online compared to 16% of businesses overall and 10% of female-owned businesses. One-in-ten business owners (12%) do not use the Internet for any type of business activity. Additional survey results are available by contacting OPEN from American Express. Survey Methodology About OPEN from American Express® American Express Company (www.americanexpress.com) is a leading global payments, network and travel company founded in 1850. Contacts: Rosa Alfonso 212.640.1712 Rosa.M.Alfonso@aexp.com |