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Updates

Online Services
Cardmembers can enrol in Online Services which will enable them to manage their account in a secure online environment. Listed below are the services available today, with more being added soon:
  • view your account balance — updated daily showing unbilled transactions as well as a three month history of transactions
  • view your Membership Rewards points balance
  • transfer and redeem your Membership Rewards points
  • update your billing address
  • update your Online Services profile

 
Traveller Services
Insurance*
Business Travel Accident Insurance, Travel Inconvenience Insurance, Accident Medical Expenses Insurance, Baggage/Personal Possessions Insurance and Hi-jack Insurance is automatically provided when scheduled travel tickets are charged to the Corporate Card. Maximum coverage is up to the following amounts:

Corporate Cardmembers Gold Corporate Cardmembers
Business Travel Accident Insurance up to HK$1,500,000 up to HK$2,000,000
Travel Inconvenience Insurance up to HK$8,000 up to HK$10,000
Accident Medical Expenses Insurance up to HK$195,000 up to HK$250,000
Hi-jack Insurance up to HK$58,500 up to HK$58,500
Baggage and Personal Possessions Insurance n/a up to HK$40,000

Worldwide Office Network
Cardmembers can rely on American Express for assistance anywhere in the world through our network of more than 1,700 Travel Services locations in over 130 countries**. Our exclusive network provides emergency Card replacement assistance, foreign currency exchange, personal cheque cashing and Travelers Cheque issuance. Not all services are available in all locations and are subject to local laws and cash availability.

*Underwritten by ACE Insurance Limited and subject to conditions of cover
**Comprised of Travel Service locations of American Express Travel Related Services Company Inc., its affiliates and Representatives worldwide.

 
Emergency Services
Emergency Card Replacement
In an emergency, the Corporate Card can be replaced usually within one business day by contacting the American Express Travel Service Office nearest to you or calling our customer service centre.

Global Assist
If a Cardmember should run into a legal or medical emergency while travelling, just one call to our free Global Assist service can put them in touch with an English speaking doctor or lawyer. The service is available 24 hours a day virtually anywhere in the world whenever you travel more than 200km from your home, for up to 90 days.

Emergency Cheque Cashing
Using the Corporate Card as credential, Cardmembers can cash a personal cheque (max US$1,000 every 21 days) at over 1,700 travel locations worldwide.

 
Membership Rewards Programme

The Membership Rewards programme gives Corporate Cardmembers the opportunity to earn points redeemable for air travel and hotel stays, as well as shopping, home and recreation items. Cardmembers earn one point for virtually every dollar charged on eligible, enrolled American Express Cards. These points have no expiration date. For added convenience, individual Membership Rewards programme accounts can be managed online. Enrollment in Membership Rewards is not automatic and an annual fee applies. Enrollment is subject to Company approval.

Click here to Learn more about the Membership Rewards Program