Skip to Content
American Express Home
Merchant
 Accept the Card   Everyday Resources   Market Your Business 
Reconcile Payments and Resolve Disputes
Using a Terminal to Complete Transactions
Introducing Electronics Merchant Services
Review Our Policies and Procedures
What is Fraud
Learn about Online Merchant Services
Manage your merchant account
Manage your merchant account

Log in to Online Merchant Services

Apply to accept the Card
Introducing Electronic Merchant Services
   
  Electronic Merchant Services (EMS) is a dedicated team within American Express® which provides innovative electronic products and services solutions to assist you in your daily business operations. Some of the benefits of EMS products and services include:
   
  • Reduced operation of IT development costs
  • Streamlined authorisation and transaction processing
  • Reduced processing time and accelerated speed of pay
   
Automated Batch Submissions
   
  If you are a merchant that currently submits your transactions to American Express via tape or disk, ABS will facilitate faster payments and reduce the risk of erroneous transactions. This is because ABS electronically processes your American Express transactions and if required, automatically converts them into American Express format and submits them directly into our processing systems on your behalf.

ABS is offered with two connection options: Dial-up Option and the newer Internet Option. Click here for information on the ABS Internet Option, which is being delivered on the Online Merchant Services platform.

   
Billing Watch
   
  Billing Watch is specially designed for those Merchants that conduct recurring billing programmes. The Billing Watch service, which is unique to American Express, updates your recurring billing programme and provides current information on American Express Card account numbers that have been replaced, cancelled or expired, prior to your submission for authorisation and settlement.
   
Online Merchant Services
   
  Online Merchant Services (OMS) is a collection of easy-to-use online services that can help you better manage your merchant account and do business with American Express. Using the Internet, OMS helps you administer your account quickly and easily, directly from your computer. Enrol Now. If you are already enrolled, Log In Now.
   
For more information on Electronic Merchant Services(EMS), please email emsjapa@aexp.com
 
For other enquiries please contact our Establishment Services.
   
Fraud
Online merchant services, fast and easy cash flow management, reconcile payment online click for details now
Click here to view the
OMS - Payment Reconciliation Tour
Learn about ExpressCap, a phone-based transaction processing system