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Imagine using your great telephone customer service skills in the fascinating world of travel... in a job that challenges your brain, where no two calls are alike, where you learn something new every day. That's what you'll find at American Express, operating the nation's largest travel agency!

When customers call us for their travel plans, they know they'll receive superior service and excellent advice. We strive to exceed their expectations, which requires our undivided attention to every detail and a commitment to put their needs ahead of everything else. No question, this is demanding work, but it's exciting and fun for people who thrive on going the extra mile to delight their customers.

Working side-by-side in a call center setting, our Travel Counselors take pride in being part of a brand that's known and respected around the world. We're a team that sees every call as another opportunity to strengthen our position as a leader. To ensure that our Travel Counselors of tomorrow are able to deliver in a manner consistent with our high standards, American Express has developed a unique Travel Education Program. Featuring a defined path for career progression and a competitive starting salary, successful trainees can also enjoy:

  • Pay increase after training!*
  • Pay increase after six months!*
  • Promotion & pay increase after 1 year!*
  • An IATAN card which identifies you as a professional in the travel industry and qualifies you for special travel rates and discounts!
  • A Benefits package that's among the best anywhere!

Working to become the world's most respected service brand, American Express has built a culture around the satisfaction of our customers, shareholders and employees. As one of our team members, you'll see for yourself how much we do to foster an environment of trust, respect and dignity for everyone. From seeking regular employee and customer feedback, to encouraging community involvement, American Express is a company that cares - and shows it.

American Express is an equal opportunity employer.
*Pay increase and/or promotion are based upon performance and conduct.


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