Skip to content
United KingdomChange country
Reconcile Payments

Login to Online Merchant Services

Enrol in Online Merchant Services

Apply to accept the Card

Online Merchant Services

Online Merchant Services gives you access to all the financial data you need to reconcile your payments, and your submissions, all at no extra cost.

Online Merchant Services enables you to significantly reduce your administration when reconciling payments. This powerful business tool delivers your payment reconciliation data to you on-line via the Internet – it’s fast, efficient and accurate, and because the information can arrive up to two days before payment is made, it can help you manage your cash flow more accurately. Designed to replace paper statements, it provides an even greater level of detail, that can be downloaded, to your PC for business analysis.

Reconciling Payments

Benefits

By reconciling your payments on-line, you will be able to:
  • View your payment data on-line up to two days in advance of American Express funds being deposited in your account.
  • Check that your submissions have been received by American Express and processed successfully.
  • Access all your payment information 24 hours a day, 7 days a week
  • Save Time. Receive your American Express information electronically in one central location to eliminate the risk of mail delays and lost communications.
  • Minimise Your Paperwork. Replace your paper statements with this fast, flexible tool you can access any time of day.
  • Predict Cash Flow More Accurately. Track money deposited to your account on a daily basis, so you don't have to wait until the end of each month for your account status.
  • Improve Your Business Analysis. Export your financial information to spreadsheet applications, such as Microsoft® Excel, so you can achieve greater analysis and eliminate the need to key the information into your computer.
  • Receive Enhanced Data. Greater levels of payment data are available.
Features

When reconciling your payments on-line, you get:
  • Faster access to information from American Express
  • The convenience of customised reports and the ability to export information
  • Daily account updates electronically
  • Status of charges submitted for settlement and payments
  • Summary Statistics on all the data in your financial reports
  • Flexible exporting so you can perform comprehensive analyses on other applications
Pricing

Reconciling your payments on-line is available to you free of charge as part of the American Express Online Merchant Services Web site.

Technology

To reconcile payments on-line using advanced security technology your computer's Web browser must be equipped with 128-bit encryption capability. The following browsers have this capability:
  • Netscape Navigator 4.0 and above
  • Microsoft Internet Explorer 5.0 and above
  • AOL 4.0 and above
American Express will send you a payment advice, listing a summary of Charges paid to you.

All payments are made to you net of our discount rate.

Reports are sorted by Merchant number. If you receive payment centrally, they can be sorted by location.

For any queries on payments or resolving disputes, please refer to our Policies and Procedures or call us on 01273 67 55 33.